Shipping & Returns

Domestic Orders (Within the U.S.)
Shipment Processing Time
All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays.

Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment Confirmation and Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
elderberryranch.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
elderberryranch.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.